Why is My Refrigerator Water Dispenser Not Working?

refrigerator water dispenser image

Is the water dispenser on your refrigerator broken? If not, you can try to solve the problem on your own or call Hi-Tech Midlothian Appliance Repair for refrigerator repair Midlothian, Virginia.

There are several reasons for a water dispenser in a refrigerator to stop working. Again, some of the reasons are going to sound a bit crazy. However, something as obvious as an on/off switch has been the cause before. Be sure to check the obvious potential issues prior to proceeding with complicated refrigerator repair. Let’s begin to tackle this appliance repair problem and see all of the solutions we can reference for a broken water dispenser.

The cause of a water dispenser not dispensing is usually an installation error, a filter problem or frozen water tubes:

New Refrigerator Installation Issues

You just purchased a brand new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser has to be connected to the water line. That could be the cause of the issue.

If the brand new refrigerator is replacing an old refrigerator that did not feature a water dispenser or ice maker, there is a chance that you don’t have a functioning water line running to this area of the kitchen. A water line is usually run from under the house either in a crawl space or basement. You can get this line at nearly any home repair store and they are very simple for even the typical homeowner to install. Typically they have come with a water shut-off valve, which is important so that if you should need to move the refrigerator, you can shut off the water.

If there’s an attached water line, is the valve on? The valve handle must be in line with the hose. And, is there water going through the pipe that you have installed to connect the water line? Obvious and questions, but items that need to be confirmed.

If you had to remove the refrigerator doors during installation it is possible the water dispenser is not plugged in. Check the manual to find the wire harness for that particular refrigerator. Check that it’s plugged into the refrigerator.

When the water line is hooked up, most of the time there’s air in it. So, lifting and lowering the dispenser control to get the air out of it is needed.
Filter Problems

On some of the household refrigerators, there are various filters. These filters can “expire”, clog or become frozen. All filters are based on the style and type of refrigerator. If the filter is clogged it can cause slow filling or no flowing at all. It’s suggested that your filter should be changed every 6 months. Changing filters in a refrigerator can be challenging. If you run into issues, go online or call us and find the proper process to change a filter.

One recommendation is to fill the filter with water before installation. Typically the water filters need a long time to fill up, which might lead you to believe that the water dispenser on the refrigerator isn’t working right. You will want to read the directions if all else fails. To ensure it’s not air caught in the lines, depress the dispenser lever for around 5 minutes.

A frozen water tank might be the source of the issue as well in some models. If the tank freezes it will leak onto the food bins. Small amounts of food inside of the fresh food bins can cause freezing to occur.